Established in 1991 New Springwood Nursery is a private day nursery that provides full day care to between the ages of three months and five years and aims to provide a flexible service to meet the needs of parents, young children and their primary carers in the surrounding area.
The owners wanted to reduce the hours they were working and delegate more to their staff to make the business run more efficiently and effectively.
Results
- Turnover increased by 15%
- Partners’ working week reduced by 30%
- The business can now be run efficiently and effectively by the staff
- 100% subscribed with constant waiting list
- Achieved ‘Good with Outstanding features’ from Ofsted
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- Carried out a complete Time Audit of the Partners’ working week
- Logged the number of hours daily tasks took and categorized these
- Implemented a systematic process for delegating tasks
- Created a ‘Business Timetable’ to allocate time to specific tasks
- Developed a complete ‘How-To’ system for the entire business
- Implemented a streamlined fee structure
- Sourced and purchased an industry specific management system
- Introduced new sales and cash-flow forecasting system
- Wrote Positional Contracts for every role
- Introduced structured staff reviews
- Created an ongoing training and development program
