There isn’t a successful large business that doesn’t have robust systems in place, and yet many SMEs try to manage without them.
Clear systems prevent misunderstandings, distractions and confusion, allowing a business to operate efficiently. Effective systems ensure that there is a proven process to follow, with the emphasis being on the task itself – not on who is doing it. This in turn ensures consistency throughout a business.
Reliable systems mean greater control, fewer emergencies, less fire-fighting. And contrary to popular belief, having robust systems is in fact liberating – they allow people to focus on the important ‘human’ elements of their role rather than be distracted by the minor task elements.