Exquisite Handmade Cakes supplies via a national network of distributors to a wide range of customers including contract caterers, sandwich shops, cafes, schools, hospitals and hotels. Exquisite also supplies a delicious food to go range direct to a number of transport companies including Grand Central Railways and First Hull Trains.
Their ethos is simple; all products are handmade to the highest possible standard, with no exceptions.
Results
- Business more streamlined with robust processes and procedures in place
- Staff roles clearly defined
- Massive improvement in management performance
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What We Did
- Helped the MD to restructure management and staff
- Defined a sales process for the business
- Created job descriptions and positional contracts
