Established in 1997 Inline Health and Beauty develops, manufactures and fills personal care products such as bath and body care, hair care, skin care, aromatherapy, sun care and tanning products which they sell to medium and large retailers in the UK as well as exporting to distributors worldwide.
The business wanted to improve its existing basic systems and introduce documented procedures and processes to release the MD from working in the business 5 days a week.
Results
- Sales increased by over £1.6million and profits doubled
- MD’s working week has reduced from 5 to 3 days
- Recruitment Process is producing higher caliber of new employees
- Efficiency has improved in every department
- Everyone agrees that in general Inline ‘is a happier place to be’
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What We Did
- Carried out a full review of the existing systems
- Developed a ‘How-To’ manual covering every aspect of the business
- Implemented relevant Key Performance Indicators throughout
- Created an ongoing review structure for all systems