The Passmore Group is a family run business that has been trading for over 45 years. They provide bathroom design and installations, specialist bathrooms and building improvement and maintenance for private and public sector customers.
The directors wanted to focus on growing the business and developing improved processes to increase conversion rates and sales.
Results
- Conversion rate increased from 35% to 60%
- Sales increased 20% with no reduction in prices
- Published a clearly defined Vision and Values aligned to the brand
- Developed a structured meeting schedule for all departments
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What We Did
- Defined the Vision and Values for the business
- Created a Strategic Plan to determine long term strategy
- Freed up the time of directors to focus on strategic planning
